What are notifications?

Notifications are emails and Slack messages sent out to a custom email address or Slack channel based on a specific user action.

These can be used to alert you and your team when a response or action is needed. This could be a timely nudge to allow a user to have their account verified, or could be set up to keep you abreast of other user actions, like downloads.

Notifications on this page relate to messages you and your team receive. Emails that the system sends out to your users have their “from address” configured as part of the setup process and are configured in a different way with customisable and brandable email templates.

Email notifications

Slack notifications

To set up Slack notifications you first need to enable Incoming Webhooks in Slack.